1. Information We Collect
- Contact Information: Name, email address, phone number, company name, billing and shipping address.
- Business Information: Import-export requirements, cargo details, delivery preferences.
- Technical Information: IP address, browser type, device information, cookies, and usage data.
2. How We Use Your Information
- Responding to inquiries and service requests
- Managing orders, shipments, and transactions
- Sending service-related updates and communications
- Improving website performance and customer experience
- Meeting legal and regulatory requirements
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website usage. You may manage or disable cookies through your browser settings, though some features may not function properly.
4. Information Sharing & Disclosure
We do not sell or rent your personal information. We may share data with:
- Service providers (logistics, shipping, IT, payment processing)
- Legal or regulatory authorities when required
- Business partners during mergers or acquisitions
5. Data Security
We use appropriate technical and organizational measures to protect your personal data. However, no internet-based system can be guaranteed 100% secure.
6. Data Retention
Personal data is retained only for as long as necessary to fulfill business and legal purposes.
7. Your Rights
- Request access to your personal data
- Request correction or deletion
- Withdraw marketing consent at any time